Network marketing is the ultimate people skills business. I can’t think of any other business model or industry where someone gets paid solely on their ability to get along with others. We are one of the only industries I know of where everyone is a VOLUNTEER. People can join or leave whenever they want.
That means people don’t have to follow your lead or listen to you. You’re no one’s boss and you can’t make anyone do what you tell them to do. To recruit people, and retain people, you must be able to build strong relationships with others. Without good people skills that will never happen.
To sum it up, without a solid ability to get along with others, you won’t survive long in network marketing.
What I want to do in the rest of this post is share some of my best tips for improving your people skills. I learned many of these concepts in the book “How to Win Friends and Influence People” by Dale Carnegie. Other lessons I learned through trial and error during my past 14 years in this industry. They are listed in no particular order. Enjoy.
# 1 Think from the Other Person’s Perspective
Don’t be too quick to judge other people. Before you judge someone or come to a conclusion about them, take a moment and put yourself in their shoes! Think about their background, beliefs, values and experiences. I’m not saying you have to agree with others, but you do need to stay off your high horse and be able to relate to many different types of people. There are as many different viewpoints as there are people in the world.
# 2 Listen More Than You Speak
You have two ears and one mouth for a reason. Use them in that proportion. If you are doing all the talking, all the time, you are really missing the boat. You should be listening at least twice as much as you talk. When you listen, give the person your undivided attention. Don’t just focus on how you will respond to what they say. Look them in the eye, eliminate distractions and make them feel important. Be an active listener.
# 3 Get Good At Asking Questions
One of my best tips to improve your people skills is to get good at asking questions. Get the other person to talk about themselves. Asking questions is one of the easiest ways to get people to like you. People love to talk about themselves. No one wants to hear everything you have to say, but they love to hear themselves talk! Never forget that. If you want to win people over and be welcome everywhere you go, get the other person talking about themselves.
# 4 Keep a Positive Attitude
Keep a close eye on your attitude. No one likes a sourpuss or someone with a bad attitude. If you’re having a bad day, keep it yourself. If you’re feeling blue, keep it to yourself. Don’t dump your problems on someone else. You want people to be happy when you enter the room, not when you leave the room. Everyone loves the charismatic person with the great attitude. Look for the positive in things and keep a close check on your attitude. Associate with other positive people and get rid of the whiners and complainers in your life.
# 5 Look for the Best in Others
No one is perfect. I’m not perfect. Neither are you. Try to look for the best in people. Everyone has traits, talents and qualities that are worth admiring. Sometimes, you have to look below the surface to find these things, but they are there! Focus on the qualities you admire and like about the other person, not the things you don’t like.
# 6 Smile
Show those pearly whites! Put a smile on your face. When you are talking to someone on the phone or in person, smile. It makes a big difference. It’s hard to be upset or sad when you are smiling. When you smile it normally influences the other person to smile back at you.
# 7 Treat People the Way That They Want to be Treated
The Golden Rule says to treat people the way that you want to be treated. The Platinum Rule (I don’t know if that really exists or not) says that you should treat people the way that THEY want to be treated. I think this is sage advice.
# 8 Have Manners
Saying please and thank you goes a long ways. If you are a man, standing up when a lady enters the room is the right thing to do. Being nice to people and having basic manners works well. Chew with your mouth closed, check your breath, and treat women with respect.
# 9 Show Appreciation
One of the biggest human needs is the basic need for appreciation. People will move heaven and earth to feel appreciated.
Most people don’t feel appreciated at home or at work. Let people know you appreciate them. Send handwritten notes. Do the little things. Tell people you appreciate them. Make people feel special and important. It makes a difference.
# 10 Remember People’s Names
This is something I have struggled with for years. Remembering people’s names is very important. To most people, their name is the most important word in their vocabulary. When you meet someone for the first time, repeat their name at least 10 times when you are talking to them. Match them name with a picture, rhyme or image in your head that will help you remember it. Whenever you talk to someone, address them by name. We all like other people who can remember our name.
The bottom line is that you need to improve your people skills if you want to succeed in network marketing. You must become likeable and be a true people person. You have to be able to get along with all different types of people. You must get people to know you, like you and trust you. If you can’t do that you will really struggle in the business.
What are your thoughts about having good people skills in network marketing? Leave a comment below to let me know what you think. I look forward to hearing from you.
Chuck HolmesWebmaster, OnlineMLMCommunity.com
Phone: (352) 503-4816
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