I believe that there are five phases of your MLM Business. These are different phases that ALL distributors go through while building their network marketing business. Each phase will last a different amount of time for each person.
Once you understand these different phases, you will have a better understanding of what to expect in your own business and you will also be able to give your new team members realistic expectations.
Phase One: The Warm-Up Phase
This phase begins when prospects are first exposed to network marketing. It doesn’t matter if they have prior experience in the industry or not. In most cases, this phase starts when someone is introduced to network marketing. During this phase, the following things should happen:
- The prospect orders the products as a customer first to see if they like them
- The prospect researches information about the company, products, and sponsor online
- The prospect visits the company’s home office to meet the leadership team
- The prospect talks with several successful people in the company to learn more
- The prospect researches the network marketing industry
This phase can last anywhere from one hour to several months, depending upon the person. I tell everyone to be smart and at least spend a few days doing their homework so they can be informed and make an intelligent decision about the business.
Some folks are excited during this phase. Other folks are neutral. Some are skeptical. Not everyone who goes through this phase becomes a distributor.
During this phase, it’s your job to provide concrete information, to answer questions and lead your prospect through the research and follow-up process. You should share business tools and company information so your prospect can conduct their research process.
Phase Two: The First Month
This phase begins when the prospect commits to becoming a distributor and officially joins the company. This phase lasts the first 30-days in the business. Some of the things that should happen during this phase include:
- Distributor places their first order
- Distributor receives initial training call/session from upline
- Get plugged in to conference calls and local meetings
- Determine goals and commitment level
- Create name list and schedule appointments
- One-on-one coaching and feedback
- Determine how much time they will invest in the business
As you probably already know, this is a very “sensitive” and “fragile” phase for most distributors. Typically, they have a high level of initial enthusiasm, but they are clueless about what to do and how to build a successful network marketing business.
As a sponsor, your job is to teach and help your new distributor. You are their coach. You need to give them realistic expectations, create an action plan for them to follow and help the distributor get started right. You should work closely with them during this phase, and work in their sphere of influence to get a few people sponsored and help them find some new customers.
Most distributors will be “lost” if you don’t work with them closely, especially if they are brand new to the network marketing industry. Once you sponsor someone, your job as a sponsor is just beginning. If you don’t do your job right during this phase, there is a good chance the person will quit by the end of their first month.
Phase Three: The First 90-Days
This phase starts on day 31 and ends on day 90. This is quite perhaps the most susceptible time in a network marketing business (other than the first 30-days). Of all the people who do quit your MLM Team, most will do so during the first 90-days.
I’ve found that anyone can stay excited about anything for about 30 to 90-days. After that, the initial enthusiasm disappears. If the prospect isn’t making much money in their business by this point, there is a good chance they will fizzle out and quit.
Some of the things that should happen during this phase include:
- Attend a big company event
- Meet everyone in upline by phone or in person
- Develop a solid product story
- Develop good product knowledge
- Have three to ten people personally sponsored and five to ten customers
- Upline working in depth under the person
- Initial training complete
- Person plugged in to system and fairly self-sufficient
You want to ensure the person has written goals, has a growing team, and that they are plugged into your success system.
Once again, you will work closely with your new team member during this phase, by holding their hand and helping them one-on-one. By the end of this phase, they should have a solid understanding of what they are doing in the business. Read more about the 60 to 90 day rule in network marketing.
Phase Four: The First Year
Phase Four covers the first year in the business. This phase starts at the end of the first 90-days and lasts another nine months. If your distributor survived the previous phases, you’re off to a good start. In most cases, this phase will determine whether someone becomes a serious distributor, stays a wholesale product buyer, or just works as a part-time distributor.
Your job as a sponsor during this phase is to transfer most of your knowledge to your team member, so they have the information they need to build the business on their own. It doesn’t mean that they will go out and do it, but at least they know how to. They should be pretty self-sufficient by the end of year one and only need help from you once in a while.
During this phase, you want to get your distributor to the annual company convention, make sure they follow your success system, and that they have a daily action plan they can follow to grow their business.
I’ve found that “most” people who make it past their first year with a company stick around for a long time.
Phase Five: Long-Term Commitment
Not too many folks on your team will make it to this point (probably about 10-15%) but the ones that do are your leaders and future leaders. Ultimately, your goal during the first year is to build a good relationship with each new team member, a true friendship.
After year one, your primary focus is on building LEADERSHIP. Your distributor should already be trained on the business side of things. Your job is to help them with personal development and improving their skills, mindset and attitude.
Once people make it to this phase, they won’t need you much anymore (in most cases anyway). They will be the contributors in your team who are responsible for most of the growth.
Many of the folks who make it to this phase will simply be long-term product users, with a part-time business. A select few will be long-term builders.
There you have it folks. These are the five phases of your MLM Business, as I see it. Your job as a sponsor and upline is to make sure that your team members make the transition from phase-to-phase successfully. Follow the advice in this post and you should be well on your way.
What are your thoughts? What do you think about these five phases of your MLM Business? Leave a comment below to let me know what you think. I look forward to hearing from you.